Tourist apartments under the consumer microscope: the ministry investigates rentals with deceptive practices

Tourist apartments under the consumer microscope: the ministry investigates rentals with deceptive practices

Tourist apartments are in the sights of the General Directorate of Consumption, as reported by the Ministry of Social Rights, Consumption and Agenda 2030. And a new investigation has been launched aimed at “companies that manage hundreds of tourist homes in different Autonomous Communities and that could be incurring deceptive practices and other potential violations of the Law General for the Defense of Consumers and Users”.

As explained by the ministry led by Pablo Bustinduy, article 5 of the Unfair Competition Law defines deceptive practices as “any conduct that contains false information or information that, even if true, due to its content or presentation, misleads or may mislead to the recipients, being susceptible to altering their economic behavior.”

Besides “fraudulently state or create the false impression that a businessman or professional is not acting within the scope of his business or professional activity, or fraudulently presenting yourself as a consumer or user” It is considered a deceptive practice according to article 27.

Consumption opens an investigation into companies that manage tourist apartments and real estate agencies

The investigation opened by the Ministry of Consumer Affairs is focused, therefore, on tourist homes that, although tThey have a license to carry out this type of activity and are managed irregularly.

According to reports In addition, some real estate agencies have been investigated since October for using abusive practices against tenants, forcing them to pay the rental management commission, sign temporary contracts when the lease is not temporary or accept clauses that are not within current regulations.

This research is a way ccombat the housing problems that the country is currently going throughMinister Pablo Bustinduy himself has stated that “There are thousands of families living on the edge in our country because of housing, while a few get rich with business models that expel people from their homes.”

This initiative aims to limit the speculation that exists in the sector, and from consumption they ask the rest of the administrations to bring man to the table and from their powers to take the necessary measures to end this problem.